Rent safely: clear agreements, good photos.
Reddaro is the intermediary — not a party to the rental, not a payment provider and not an insurer. What protects both sides: verified profiles, clear agreements in chat and a documented condition at handover and return.
Five tips for both sides
Record the condition together — the handover protocol in the booking stores photos and notes for both of you.
Reviews from completed rentals and a well-kept profile say more than any form. For expensive gear, look closely.
Price, payment, deposit, pickup time: whatever you agree belongs in the booking chat — so it can be traced later.
Only pay once you have the item in your hands — in cash or by transfer. Be wary of requests for advance payment without a handover.
Scam attempt, harassment or a listing that doesn’t add up? “Report a problem” is on every listing and in every chat.
Who is responsible for what?
- The rental contract is made directly between host and renter — Reddaro is the intermediary, not an insurer
- Payment and any deposit are handled directly between the parties — Reddaro takes no money
- Damage and disputes are settled between the contracting parties, e.g. via their own insurance
Trust & safety, built in
After every completed rental both sides review each other — hidden until both have submitted. Reviews and a completed profile show you who you are dealing with.
If something is off, report the listing or the conversation: our team reviews every report within 24 hours and suspends users who break the rules.